Support
Sakinah: Prayer Times & Qibla
Contact Support
Email support: dinawi@me.com
Response time: Usually within 1–3 business days.
Please include: app version, iOS/watchOS version, device model, and a short description of the issue.
Sakinah: Prayer Times & Qibla
Email support: dinawi@me.com
Response time: Usually within 1–3 business days.
Please include: app version, iOS/watchOS version, device model, and a short description of the issue.
Sakinah is a privacy-first Islamic companion app designed for daily worship. Built by Muslims, for Muslims—with no ads, no subscriptions, and no tracking.
Why are my prayer times different from my local mosque?
Prayer times vary by calculation method. Sakinah supports 13 methods (MWL, ISNA, Egyptian, Umm Al-Qura, etc.). Your mosque may use a different method or apply local adjustments. Go to Settings > Prayer Times > Calculation Method to match your local standard. When precision matters, always confirm with your mosque.
How do I change the Asr calculation (Shafi'i vs Hanafi)?
Go to Settings > Prayer Times > Asr Calculation and select your preferred madhab. Standard (Shafi'i/Maliki/Hanbali) uses shadow ratio 1:1; Hanafi uses 1:2.
Why is the Qibla direction wrong?
Ensure your device's compass is calibrated: move your iPhone in a figure-8 pattern. Also check that Location (While Using App) permission is granted in Settings. If issues persist, try restarting the app.
How do I download Quran translations for offline use?
Open the Quran tab, tap the settings icon, then Translations. Select the translations you want and tap Download. Once downloaded, they work completely offline.
How do I download audio for offline recitation?
Go to Settings > Quran > Reciter Voice > Download for Offline. Select a reciter and download all surahs. This may take several hundred MB depending on the reciter.
How do I sync data between my iPhone and Apple Watch?
Data syncs automatically via WatchConnectivity when both devices are nearby. Open Sakinah on your iPhone to trigger a sync. The sync happens locally over WiFi/Bluetooth—no cloud services involved.
How do I delete all my data?
Go to Settings > Data Management > Delete All Data. This permanently removes all prayer logs, bookmarks, preferences, and counter state from your device.
Is there a subscription or premium version?
No. Sakinah is completely free with all features unlocked. No subscriptions, no in-app purchases, no ads—ever.
Does Sakinah collect any data?
No. Sakinah collects no personal data. Everything stays on your device. We don't use analytics, tracking, or advertising. See our Privacy Policy for details.
How do I test Ramadan features outside of Ramadan?
Go to Settings > Ramadan > Date Override to simulate any day of Ramadan. This is useful for testing fasting tracker, khatm planning, and Ramadan-specific notifications.
If your question isn't answered above, use the form below to contact support. We usually respond within 1-3 business days.
Have an idea for improving Sakinah? We'd love to hear it. Send us an email and describe your suggestion. Community input helps us prioritize what to build next.